Returns & Exchanges
We want you to love your Loop & Fiber pieces. If something’s not quite right, here’s how to return or exchange it:
🕒 Return Window
You have 14 days from the date of delivery to request a return or exchange.
✅ Eligibility
Items must be unworn, unwashed, and with original tags
No returns on sale or custom items unless faulty.
🔁 Exchanges
If you need a different size or color, we offer easy exchanges (subject to availability).
💸 Refunds
Once we receive and inspect your return, we’ll process a refund to your original payment method within 5–7 business days.
🧵 Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
📩 Start a Return
Email us at returns@loopnfiber.com with your order number and reason for return.